Innovación - Part 11

10 consejos para mejorar la productividad de tu contact center

23 Dic, 2020 | Bases de datos, Innovación

Tener un buen servicio de atención al cliente es algo muy importante en la época que vivimos. Si tienes un contact center es muy probable que siempre estés buscando formas de mejorar la productividad general del servicio. No es tarea fácil hacerlo, pero con las claves...

SMS concatenados: qué son y cómo sacarles partido

16 Dic, 2020 | Innovación, Telemarketing

Es posible que a lo largo de tu vida hayas tenido que acortar un SMS para poder enviarlo. Este tipo de mensajes solo permiten escribir 160 caracteres del alfabeto GSM y un número mucho más reducido si se trata del alfabeto Unicode (70 caracteres). Si tu campaña de SMS...

Así ha impactado la COVID-19 en los contact centers

9 Dic, 2020 | Innovación

Cuando a millones de personas se les prohíbe salir de casa, se hacen preguntas. Estas preguntas pueden ser respondidas de muchas formas y el teléfono es una de las favoritas. Los contact centers se han enfrentado a una revolución por culpa de la COVID-19 que algunos...

Mensajes de voz en las llamadas comerciales: ¿sí o no?

2 Dic, 2020 | Innovación

¿Qué debes hacer si una persona no coge el teléfono cuando intentas contactarle? Puede que tengas clara tu estrategia de venta telefónica y todo medido, pero debes ir un paso más allá para conseguir la perfección. Si tu acción es colgar cuando alguien no te coge el...

Ideas para hacer una campaña de mailing con postales

30 Sep, 2020 | Innovación

¿Te estás planteando hacer una campaña de mailing con postales? Es una buena idea siempre que esté bien ejecutada desde el primer momento. Debes tener varios factores en cuenta y dejar volar tu inventiva. ¿No eres demasiado creativo? Puede que lo más inteligente sea...

Postales: cómo crear conexiones más potentes para fidelizar a tus clientes

5 Ago, 2020 | Innovación

¿Has pensado que las postales pueden ser muy interesantes para fidelizar clientes? Las postales no retumban en la cabeza de los marketeros como algo increíblemente bueno y actual para realizar marketing. Eso sí, poco a poco se está demostrando que una buena técnica en...

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10 consejos para mejorar la productividad de tu contact center

SMS concatenados: qué son y cómo sacarles partido

Así ha impactado la COVID-19 en los contact centers

Mensajes de voz en las llamadas comerciales: ¿sí o no?

Ideas para hacer una campaña de mailing con postales

Postales: cómo crear conexiones más potentes para fidelizar a tus clientes

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Entradas Recientes

10 consejos para mejorar la productividad de tu contact center

SMS concatenados: qué son y cómo sacarles partido

Así ha impactado la COVID-19 en los contact centers

Mensajes de voz en las llamadas comerciales: ¿sí o no?

Ideas para hacer una campaña de mailing con postales

Postales: cómo crear conexiones más potentes para fidelizar a tus clientes

Búsqueda

Categorías

Entradas Recientes

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