23 Sep, 2020 | Telemarketing
¿Sabías que el usuario medio se frustra y abandona la llamada cuando sobrepasa los 5 minutos de espera? La espera es uno de los principales problemas de los Call Center o Contact Center. Una larga espera puede provocar un enfado en el cliente o la pérdida de una venta...
10 Jul, 2019 | Telemarketing
Otro año más, los profesionales más importantes del sector se han dado cita en los Platinum Contact Center Awards. La décima edición se llevó a cabo el día 27 de junio y nos dejó con casi una veintena de galardonados en diferentes categorías. El premio más importante...| Cookie | Duración | Descripción |
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